Qualifications:
- Graduate of any computer course
- Preferably with experience but fresh graduates are welcome to apply
- Willing to work in Bagumbayan, Quezon City
- Knowledgeable with servers, routers and switches

Job Description:
- PLDT MRTG Internet Monitoring
- RISE MRTG Monitoring (Netlima Internet Link) 
- Monitoring of Server and Network Threshold / Utilization
- Device Monitoring (Server/ Network/ Security Device) via messenging tool
- Retrieval of Top Talker 
- Removal of Static Route
- Monitoring of SD-WAN link devices via vManage 
- Monitoring of Meraki Switches and Aps Devices
- Tracking of IR RCA to Telco vendor (Globe and PLDT)
- Handling of Telco Escalations by Incident
- Incident Management (Ticket Creator/Resolver – Critical Devices) 
- Monitoring of Infotxt Server Monitoring
- Monitoring temperature of server rooms
- Microsoft Azure High Risk Users monitoring 
- M365 Service Health notification monitoring 
- BI file Transfer Validation from AMS
- RAMCO Job Processing/ RAMCO JV/ ADR File Consumption
- Palo Alto Notification monitoring
- Microsoft Azure High Risky User Monitoring
- Power BI Job Processing (Daily FACT/ DIM/ DSR PS/DSR PS TEMP/CUBE)
- Power BI Refresh volume / PROD Master Pipeline Run
- BI2MM Job Recon (Monitoring and Report)
- PACE Order Monitoring
- Backup report and monitoring via VEEAM
- Monitoring of SQL Batch Jobs
- Monitoring of SQL Batch Jobs Application 
- Sending of Status monthly report of System Maintenance, and if necessary.
- Meet and adhere to attendance requirements based on Service Level Agreement
- Meet and exceeds KPI targets set by the client.
- Responsible for maintaining an acceptable level of customer satisfaction and effective professional working relationship with supervisors and co-workers.